Care Instructions
WATERPROOF JEWELRY, HOW?
Waterproof by Design
Each ISAAER (Isa Aer) piece is crafted from premium 316L stainless steel — a material known for its exceptional strength and lasting shine. It resists tarnish, fading, and skin irritation, keeping its brilliance day after day.
What makes it truly waterproof? Our advanced PVD coating — a high-tech process up to ten times stronger than ordinary plating — ensures your jewelry stays radiant through showers, workouts, and sea swims.
Tested and loved by women everywhere, Isa Aer jewelry is made to move with you — beautifully, confidently, endlessly.
Do you have a warranty?
Yes, we offer a 1-year guarantee!
We guarantee that none of our jewelry fades, tarnish or loses its ''shine'' - Not even in the shower, the sea, the pool or if the jewelry is worn during workout and exposed to sweat and heat - Our jewelry is made to be as durable as possible.
We proudly stand behind the quality of every Isa Aer piece. If your jewelry ever tarnishes or fades within one year, we’ll replace it or offer store credit — no questions asked.
Simply email a photo of the item along with your order number to hello@isaaer.com, and our team will take care of the rest.
Please note: our guarantee does not cover items that are intentionally damaged, lost, stolen, or broken due to external impact.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Shipping & Returns
International Shipping
We are happy to announce we officially ship internationally! All orders are dispatched from our US warehouse within 2 - 3 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.
Sourcing & Materials
Sustainable sourcing
We are committed to quality products that are manufactured ethically and sustainably. All of our pieces are traceable throughout the supply chain. We strive to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future.
Ethical labor
Our founders Christina Smith and Clement Savant founded Broadcast to break the norms of the jewelry industry. Cheap, disposable jewelry creates an incentive structure to bid out the work to the cheapest factory available. We need to vote with our dollars for a more equitable world.
Transparent values
We hold true to to who we are. We believe in equality and justice for all, and those beliefs permeate the work that we do and the jewelry we make. Everything we do stands for our values and we try to think, speak, and act in a framework of positive change. Cast out your voice and make a difference.
Pieces to Keep Forever
Thoughtfully designed jewelry to wear everyday
Latest Lookbook
Our newest collection inspired by unique shapes